Can I use my pass from the fall season for the spring?
Yes, passes issued in the fall are good for the spring season. Passes issued in the spring are good for the spring season only.
Where can I pick up my passes?
Passes can be picked up at Guest Services at North Star Mall. Guest Services is located between the Armani and Coach stores (near The Cheesecake Factory) and is open from 10:00 A.M. - 9:00 P.M. Monday through Saturday and from 12:00 P.M. - 6:00 P.M. on Sunday. Passes are printed each week on Wednesday for distribution on Thursday. The vehicle registration confirmation page will state when your pass will be available. Please remember that North Star Mall employees are not responsible for producing passes and be courteous when communicating with those employees. If your pass is not available, please contact your Age Group Commissioner, who will then contact the individual responsible for preparing vehicle passes.
Why is the "Request A New Pass" link available only during registration?
AHFSH cannot issue passes beyond the initial registration period for security purposes.
May I obtain passes for relatives, friends, caregivers, etc….?
No, except where the relative or caregiver regularly provides transportation for the player. Friends may not receive passes under any circumstances.
How many passes am I allowed?
You are allowed passes for up to 3 vehicles where all drivers reside at the address listed on the pass, except in the extenuating circumstance of family members and caregivers described above.
If I do not have a pass, how do I enter Fort Sam Houston?
You may acquire a day pass from the Harry Wurzbach, Walters Street or Benz-Engleman gates. All adult occupants of the vehicle will need a valid photo ID. Passes are unnecessary for those playing games on the Under-5 to Under-8 fields near the Youth Center, although you will still need to show a valid photo ID. For a map showing available gates, click here. For additional information and interactive maps to the fields, click HERE.
Why are vehicle passes necessary to attend soccer games?
Fort Sam Houston is a military installation under heightened security and has specific rules regarding pass issuance. Security of military operations and personnel is paramount, and convenience for soccer participants is secondary. Our ability to play soccer at Fort Sam Houston is a privilege, not a right. Please, help us maintain our relationship with our military hosts by obeying the rules and understand that all AHFSH members and guests must obey the rules set by Fort Sam Houston.